Common Use Cases for Process Mining
The term Process Mining describes a set of methods and an analytical discipline of detecting, monitoring, and improving real business processes by extracting knowledge from the event logs available in modern information systems. The main goal of Process Mining is to analyze how the processes actually work, how they deviate from the ideal model, what problems arise, what optimization measures should be taken, and how to improve the process.
Five Common Use Cases for Process Mining according to the leading analysts company Gartner:
Discovery and Analysis
Auditing and Compliance